OFFICE CARPET CLEANING SERVICE
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CARE FOR YOUR CARPET WITH OUR CARPET CLEANING SERVICE

CARPET CARE 101

Step 1: Pre-inspection

Perform tests to determine the type of cleaning solutions and procedures that will be used. 

Carpet fibres identification

There are three possible ways for our technician to identify the fibre content of your carpet:

  • Visual testing
  • Burn testing
  • Chemical testing

Step 2: Area preparation

Prepare areas that need to be serviced to protect your surrounding furniture.  

Step 3: Pre-vacuum

Your carpet will be pre-vacuumed with an industrial strength vacuum cleaner to remove any dry soils and loose particles in the fabric. 70% of soil in your carpets will be removed during this step. Ignoring this step will cause the sharp edges of the dirt to scratch the rest of the fibres, thus resulting in a dull appearance of the carpet.

Soil refers to any matter that is foreign to the basic construction of a piece of carpet. Though carpet soil composition differs by area, an average analysis shows that the composition of soil in a carpet is as follows: 

  • 45% sand, clay, quarts
  • 12% animal fibres
  • 12% cellulosic materials
  • 10% resins, gums, starches
  • 6% Fats, oils, rubbers, tars
  • 5% gypsum
  • 5% limestone, dolomite
  • 3% moisture
  • 2% undetermined

TO CARE IS BETTER THAN TO REPAIR

Step 4: Treatment

Apply treatment solutions specific to the material type and the soiling condition.

Majority of soils found in carpets are acidic in pH which is why our cleaning crew uses alkaline cleaning agents to neutralise the carpet condition which will enhance chances of soil removal. The soil components mentioned in step 3 are categorized by it’s solubility, and our team will determine the treatment agents by category.  

Step 5: Brushing & soil suspension

Gently groom the fabric using soft brushes or towels to loosen the soil. 

4 fundamentals of soil suspension

1. Chemical reaction

A pre-conditioner is applied to the carpet as a way to loosen or suspend the soils that are attached to the fibres. 

2. Heat

Scientist have proven that the potential of cleaning with hot water is higher compared to using cold water. 

3. Mechanical action

A brush or a rotary shampoo machine is used to agitate the soil particles. This will help in the distribution of preconditioning agents, penetration of chemicals into the soils, and separating matted fibres. 

4. Time

For optimal result in soil suspension, it generally take up to 15 minutes, however this may vary based on human factor.

Step 6: Soil extraction & rinse

The success rate of soil extraction depends on fibre absorbency and effectiveness of the vacuum system. During this step, suspended soil that are loosened previously will be removed by a thorough rinse of up to 400 PSI water pressure, leaving the fibre clean and residue-free. Hot water works best due to less water usage and faster drying time.

Step 7: Deodorizing

Deodorizer is applied to remove bad odour, eliminate any suspected bacteria growth and freshen the serviced area. 

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